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Commodity Codes

Commodity Code Basics Commodity Code Logic Commodity Code Rules Commodity Lookup Examples

Commodities with Special Conditions Routing Special Use Commodity Codes Troubleshooting

The following are a list of common problems in looking up commodity codes. If you cannot find a solution to your problem below, contact the Help Desk.

Symptom	Problem	Resolution
You are getting no results on a simple description search in the commodity lookup.	There may be many causes for this problem.	Check that the description is typed correctly. All commodity descriptions are entered in uppercase. Correct any spelling errors and/or retype it in all uppercase. Are you using wildcards? Perhaps they are not entered correctly. Consult our guide on wildcards. Perhaps the description you entered is too specific, or not the exact description in the system. Try fewer words, or similar/related words.
Error Dialog: "Only D-OV commodities are allowed with a Low Value Purchase Order."	The commodity code you have selected is not for use on a D-OV order.	Make sure you mark the correct type of document you are processing when you use the commodity lookup so you only get results that you can actually use.
Error Dialog: "Only DU3 commodities are allowed with a DU3 order type."	The commodity code you have selected is not for use on a DU3 order.	Make sure you mark "yes" for the type of document you are processing when you use the commodity lookup so you only get results that you can actually use.
Error Dialog: "Inserted/ Copied Commodity Codes must have a VI indicator value of 'Yes'. Commodity Code XXXXX has a VI indicator value of 'No'."	The commodity code you have selected cannot be added to a Vendor Invoice document.	If additional items were purchased and are not on the DPO, you will need to process a new DPO with the correct items and then process a CDPO to cancel the original DPO.
Error Dialog: "This commodity may not be used for items (except add-ons or fabrications) over the equipment Threshold Amount ($5,000.00)."	The item price is above the equipment threshold amount and you have selected a non-equipment commodity code.	You must select an equipment commodity code (the code must begin with a letter).
Error Dialog: "Equipment commodity codes are not allowed."	You have tried to use an equipment commodity code (begins with an alpha character) on a DPO.	Do another commodity search, and be sure to mark either the DOV or DU3 indicator to Yes. This will eliminate commodity codes that are not allowed on your purchase.
Error Dialog: "This equipment commodity may not be used for items (except Fabrications) under the equipment threshold amount ($5,000.00)."	You have tried to use an equipment commodity (begins with an alpha character) for an item with a purchase price under the equipment threshold.	Do another commodity code search, and set the Equipment indicator to No.

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